Are WillowWish Studio products physical or digital?
WillowWish Studio products are digital downloads unless a product listing clearly states otherwise. No physical item will be shipped.
How do I receive my purchase?
After completing your purchase through one of our trusted storefronts, you will receive access to download your files. The exact delivery process may vary depending on the platform used for the purchase.
What file types will I receive?
File types vary by product. Many WillowWish Studio products are provided as PDF files, while some listings may include image files or other digital formats. Please check the individual product description before purchasing.
Can I print the files at home?
Yes. Many WillowWish Studio products are designed to be printed at home using a standard printer. You may also use a local print shop or an online printing service.
What paper should I use?
The best paper depends on the product. Standard printer paper can work for coloring pages and activity sheets, while cardstock is usually better for greeting cards and bookmarks. Heavier matte paper may work well for printable wall art.
What printer settings should I choose?
For best results, select the correct paper size and use a high-quality print setting when available. Unless the product instructions say otherwise, print at actual size or 100% scale to help preserve the intended dimensions.
Can I print my purchase more than once?
Yes. You may print replacement copies and additional copies for your own personal use. You may also give finished printed copies as personal gifts.
Can I share the digital files with someone else?
No. Purchased digital files may not be shared, copied, redistributed, uploaded, or sent to others. Each purchase is licensed to the original customer for personal use.
Can I sell printed copies of WillowWish Studio products?
No. Standard purchases are for personal use only. You may not sell printed copies, digital copies, modified versions, or products featuring WillowWish Studio artwork unless you receive written commercial permission.
Please review our Personal Use Policy and Commercial License Policy for more information.
Can I give a printed product as a gift?
Yes. You may print a greeting card, bookmark, wall art print, activity, or other purchased product and give the finished printed copy as a personal gift.
Do you offer refunds?
Because digital products are delivered electronically, purchases are generally non-refundable. If you receive an incorrect file or experience a technical issue, please contact us so we can help resolve the problem.
What should I do if my file will not download?
First, check your internet connection and try downloading the file again. You may also need to check your email, purchase receipt, downloads folder, or customer account on the storefront where you placed the order.
If the issue continues, contact WillowWish Studio and include the name of the product and the platform where it was purchased.
What should I do if the printed size is wrong?
Check that your printer is using the correct paper size. Also review the scaling option in the print window. Printing at actual size or 100% usually gives the intended result, unless the product instructions recommend a different setting.
May teachers or classrooms use the products?
Standard purchases are intended for personal use. Please contact WillowWish Studio before making copies for a classroom, school, organization, group, or paid activity.
Where can I find product instructions?
Instructions may be included in the downloaded files, provided on the product page, or available through the WillowWish Studio website. Always review the instructions included with your specific product.
How can I contact WillowWish Studio?
You can email us at:
Email: limegreenshoes12@gmail.com
You may also visit our Contact page.