Contact Us
Thank you for visiting WillowWish Cards. Whether you have a question about one of our digital downloads, need help with an order, or simply want to send feedback, we are happy to hear from you.
Customer Support
For assistance, please contact us by email:
Email: support@willowwishcards.com
We aim to respond to all messages within 1–2 business days.
How We Can Help
You can contact us about:
- Digital download access
- Printing recommendations
- Product compatibility
- Purchase issues
- General website questions
- Suggestions and feedback
- Business or collaboration inquiries
Before Contacting Us
To help us assist you faster, please include:
- Your name
- The email address used during checkout
- The product you purchased
- The platform used, such as Payhip or Gumroad
- A brief description of your question or issue
Order Support
If your purchase was made through Payhip or Gumroad, please include your order number if available.
Payments are securely processed through Payhip or Gumroad. Some payment-related issues may need to be handled directly through the platform used at checkout, but we will gladly help point you in the right direction whenever possible.
Frequently Asked Questions
I haven't received my download.
First, check your spam or junk folder. If you still cannot locate your download, contact us and we will help you find your purchase.
Can I print my purchase more than once?
Yes. Your digital purchase is for your own personal use unless otherwise stated on the product page.
Do you accept custom requests?
At this time, we are focused on creating our growing collection of printable products, but we may offer custom products in the future.
I found an issue with a file.
Please let us know. We work hard to make sure every product is high quality, and we will gladly review any reported issues.
Feedback
Your feedback helps WillowWish Cards continue to grow. If you have ideas for future greeting cards, printable wall art, bookmarks, planners, coloring pages, or other printable products, we would love to hear them.
Business Inquiries
For partnerships, licensing opportunities, collaborations, or media inquiries, please contact us using the email address above.